Operational excellence means running our operations safely, reliably, and efficiently. In doing so, we support the sustainability of our business and wider society. We strive for continuous improvement in production, distribution, and customer satisfaction, with a relentless focus on health and safety, risk management, quality, asset integrity, and innovation.
Our Sustainability framework provides a structured approach to develop, implement, and evaluate our Environmental, Social, and Governance (ESG) performance and practices. It is built on five strategic pillars (see below) and reflects ESG material topics identified through a stakeholder-informed materiality process. The framework is aligned with the Qatar National Vision 2030 and We the UAE 2031 Visions, as well as the 14 United Nations Sustainable Development Goals.
Operate With Excellence
Protect Our Environment
Natural gas is currently the cleanest fossil fuel and is likely to remain vital to the world’s energy security and affordability for many decades to come. Nonetheless, we recognize a deep responsibility to mitigate climate change, and to find cleaner ways to meet growing demand. Our environmental programs and research partnerships are backed by ambitious targets across all six material issues.
Put Our People First
We strive to offer working environments that are inspiring, inclusive, and welcoming to all. We work to attract, retain, and competitively reward the industry’s best talent, with an emphasis on hiring nationals in the UAE and Qatar. Our utmost priority is keeping employees safe and well, while also championing diversity for all.
Create Value For All
We seek to create wider value by investing in communities directly, creating jobs and skills programs, and buying from local businesses. In this way, we contribute to building strong, knowledge-based economies in Qatar and the UAE.
Act With Good Governance
We seek to conduct business in a way that meets the highest standards of corporate citizenship. Our approach encompasses three areas: uncompromising ethical conduct, embedding transparency and accountability in our governance, and responsible supply chain management.